Shipping & Delivery

Last Updated: 23 April 2025

We are committed to delivering a smooth and transparent shipping experience—no matter where in the world you are.


Global Shipping Coverage

  • We offer worldwide shipping on all orders.

  • No minimum purchase required.

  • No hidden fees—what you see at checkout is what you pay.


Shipping Provider

  • All orders are shipped from our third-party logistics (3PL) facility in China.

  • After dispatch, packages are handed off to trusted local carriers in your country for final delivery.


Our 3PL Partner

  • Our logistics partner handles storage, packing, and shipping on our behalf.

  • All products remain 100% owned by Mimi & Moss.

  • The 3PL is responsible only for fulfillment and delivery support.


Processing & Delivery Timeframes

  • Order Processing:

    • Orders are processed within 24 hours (Monday to Friday).

    • Orders placed on weekends or public holidays are processed the next business day.

  • Estimated Delivery Time:

    • Shipping takes approximately 3–14 business days after dispatch, depending on your location.


Transparent Pricing – No Surprises

We believe in clear and honest pricing.
There are no additional charges beyond what you see at checkout:

✅ No customs duties
✅ No import taxes
✅ No surprise delivery fees


Order Tracking

  • Once your order ships, you’ll receive a confirmation email with a tracking number.

  • You can also track your order directly on our website:
    🔗 Track Your Order


Delays & Delivery Updates

  • While most orders arrive on time, occasional delays may occur due to:

    • Courier disruptions

    • Weather conditions

    • High-volume periods

  • If delays arise, we’ll keep you informed and assist as needed.


Important Delivery Information

  • Accurate Shipping Info:

    • Please check your shipping address carefully.

    • We are not responsible for delays or lost shipments due to incorrect information.

  • Undeliverable Packages:

    • If a package is returned due to incorrect or incomplete details, we will contact you.

    • Additional shipping charges may apply for resending.

  • Damaged Shipments:

    • If your order arrives damaged, please:
      • Take clear photos
      • Contact us within 24 hours at support@mimiandmoss.com

    • We’ll assist with a replacement or refund promptly.


Contact Information

  • Email: support@mimiandmoss.com

  • Company Name: ANK AUTO SPÓŁKA Z

  • NIP: 7952574640

  • REGON: 524600480

  • KRS: 0001022678

  • Address: OFIAR KATYNIA 16, 37-700 PRZEMYŚL, Poland