Terms and Conditions

Last updated: 23 April 2025

By accessing or using the website, mobile application, or any related platforms operated by Mimi and Moss and its affiliates (collectively referred to as “Mimi & Moss,” “we,” “us,” or “our”), you agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you—whether as an individual or on behalf of an organization—and Mimi & Moss, governing your use of our services, including all related websites, mobile sites, applications, and digital platforms (collectively, the “Sites”).

Please read these Terms carefully. By continuing to use our Sites, you confirm that you have read, understood, and accepted these Terms in full. If you do not agree with any part of these Terms, you must discontinue use of the Sites immediately.

We may post additional terms or documents from time to time, which are incorporated into these Terms by reference. Mimi & Moss reserves the right to update or modify these Terms at any time without prior notice. Updates will be effective immediately upon posting, and the “Last Updated” date will reflect any changes. Your continued use of the Sites means you accept and agree to the updated Terms.

The content and services offered on our Sites are not intended for use in jurisdictions where such use would violate local laws or expose us to regulatory obligations we have not agreed to. If you access the Sites from such jurisdictions, you do so at your own risk and are responsible for complying with applicable local laws.

The Sites are not designed for compliance with industry-specific regulations such as HIPAA, FISMA, or GLBA. If you are subject to such laws, our services may not be suitable for you. Our Sites are also intended only for users aged 18 years or older. If you are under 18, you may not register for or use our Sites.

Intellectual Property Rights

All content on the Sites—including but not limited to source code, databases, software, designs, text, images, graphics, videos, audio, trademarks, and service marks (collectively, the “Content” and “Marks”)—are owned by Mimi & Moss or our licensors and protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Sites and Content for personal, non-commercial use only. Any other use, including reproduction or redistribution for commercial purposes, is prohibited without our prior written consent.

User Representations

By using our Sites, you agree that:

The information you provide is accurate, current, and complete.
You will maintain and promptly update your information.
You have the legal capacity to accept these Terms.
You are at least 18 years old.
You will not use automated tools (bots, scrapers, etc.) to access the Sites.
You will not use the Sites for unlawful or unauthorized activities.

We reserve the right to suspend or terminate your account if you provide false or misleading information.

User Registration

Some features may require registration. You are responsible for safeguarding your login details and all activity under your account. We reserve the right to reclaim any username deemed inappropriate or offensive.

Product Information

We strive to display product details as accurately as possible, including descriptions, colors, and specifications. However, we cannot guarantee the accuracy of product images or availability. Colors may appear differently based on your device settings. Product availability and pricing are subject to change at any time.

Purchases and Payment

We accept a variety of payment methods, including Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and others. You agree to provide complete and accurate billing and payment information and authorize us to charge your selected method.

Prices are subject to change without notice. Sales tax is applied as required by law. We reserve the right to correct pricing errors and to cancel any order suspected of fraud, resale, or violation of these Terms.

Return and Refund Policy

Before purchasing, we encourage you to review our Return Policy, which outlines the terms for refunds, exchanges, and returns.

Prohibited Activities

You agree not to:

Extract or collect data without permission
Use bots or scripts to access or interact with the Sites
Misuse the platform for spam, fake accounts, or fraud
Circumvent security features
Upload malware or harmful content
Harass or impersonate others
Reverse-engineer or replicate our code or services
Violate any applicable law or regulation

Any attempt to interfere with our systems or harm our users will result in account termination and possible legal action.

User-Generated Content

If you submit content—such as reviews, comments, photos, or videos—you agree:

You own or have permission to share the content
Your content does not violate any laws or infringe on others’ rights
You grant Mimi & Moss a worldwide, perpetual, royalty-free license to use, display, and modify your content across all media

We may, at our discretion, remove or edit user content without notice.

Review Guidelines

If you leave a review or rating:

It must reflect your real, personal experience
It must not include hate speech, illegal content, or offensive language
It must not be written with the intent to mislead
Competitors may not post negative reviews

We reserve the right to moderate or remove reviews at any time.

Social Media Integration

You may link your Mimi & Moss account to third-party platforms. By doing so, you allow us to access certain data from those platforms according to your permissions. You are responsible for compliance with third-party terms and any associated costs.

Submissions

Any ideas, feedback, or suggestions you submit become the property of Mimi & Moss. You agree we may use them for any purpose without acknowledgment or compensation.